In today’s day and age, distractions are ever present and prevent us from staying focused – that’s why managing your time efficiently is crucial. One of the best time-management tools is a to-do app! Whether...
Value stream mapping is a lean management tool that helps visualize the steps needed to take from product creation to delivering it to the end-customer. As with other business process mapping methods, it helps with...
Independent analysts like Deloitte warn that companies that fail to include intelligent automation in their work processes will be left behind. It’s an opportunity that can’t be overlooked, but what is it, how are other...
Processes are at the heart of the way every business operates, and the greater understanding of what they are, how they function and what impact they have, the better you’ll manage your business. This is...
Business processes are rarely as efficient as they could be. Most businesses never stop to re-evaluate their processes – they just stick to what they started out with. While this isn’t necessarily bad, it leaves room...
For anyone that’s just getting started, workflow management isn’t the easiest field to get into. Before you even know the basics, you’re bombarded with hundreds of corporate buzzwords: process mapping, workflow automation, you name it!...
A business process is a series of repeatable steps taken by a team or company to achieve some sort of business goal: managing deliveries, assembling products, onboarding employees, etc. The key aspect of a business...
Professional services automation is what differentiates the “good” service-company from the “OK.” Using professional services automation (PSA) software, your company can make your interaction with the clients much smoother for both parties. What is Professional...
You’ve always been proud of the way your company adheres to the letter of the law – and then the government moves the goalposts. Suddenly, you have to make changes to the way you do...
You’ve finally found a good candidate for the position. It’s been hard work, it has taken strategic thinking, and now you want the new staff member to settle into the job and be productive as...
You’ve probably heard a lot about employee onboarding, but a smooth exit is just as important as a great start. The employee offboarding process isn’t just about leaving your outgoing employee feeling good – it...
When it comes to trying to get yourself noticed and listened to in the world of business, you’ll probably end up having to write a project proposal every once in a while. Project proposals can...
A Project Charter is a document that, while describing the purpose of a project and its scope, it legally authorizes the beginning of the project. Any business nowadays, before initiating a new project requires a...
Whether your organization produces goods or offers services, the service process defines the customer experience. It will either lead to customer satisfaction, referrals, and repeat business, or even disappointment. As a business owner or manager,...
Getting orders and getting cash both sound like things any business will like, but there’s many a slip between getting an order and actually getting the cash in your bank account. We look at the...
Process architecture refers to the hierarchal design of processes and systems that are applied when transforming inputs into outputs. The term can be applied to computing, the processes businesses undertake, and project management to name...
Project portfolio management (PPM) is essential for any large company or corporation. All the projects a business undertakes involve a degree of risk and the possibility of returns on investment. Just as investors buy shares...
The internet and the multiple devices and platforms that connect to it has transformed the way we shop. It should also influence the way we market. “What?” you say, “But I already have a website,...
When it comes to introducing a new process or refining and improving an existing one, there is no better way to begin than to create process documentation. It is a common part of Business Process...
Working in project management means knowing all about several important acronym and PERT is another one that you need to be able to understand and judge whether it is appropriate for use in your projects....
Operational Risk Management is a methodology for organizations looking to put into place real oversight and strategy when it comes to managing risks. Every business faces circumstances or fundamental changes in their situation that can...
Business Process Management (BPM) is a methodology of constant process evaluation, improvement, and automation. So buzzwords aside, what does that mean in real-world terms? It means that you always strive to make your workflows (just...
In the world of process management, there are 2 types of software that dominate the market: workflow management and business process management (BPM). If you’ve had experience with both, you’re probably wondering “what’s the difference?”...
Are you looking for an efficient way to collect information from groups of people, whether it be contact information, survey data, or lead generation? If so, you are probably searching the market for the best...
Almost all companies need to carry out basic tasks such as invoicing, paying wages, dealing with payments, and building accounting reports. Accounting software makes performing these functions easy and efficient. There is, however, a lot...
I recently had lunch with my friend and colleague Roderick Jefferson. Roderick is a nationally recognized educational and motivational speaker and is also an acknowledged thought leader in the sales enablement space. When Roderick shared...
Disregarding the type of business you run, or the industry you’re in, you should probably be aware of what the buying process is & how to take advantage of it. What is the Customer Buying...
If you’ve worked in a corporate environment or within the financial or supply industries, you’ll be familiar with purchase orders. Whether you deal with them on a daily basis or it’s just a phrase you’ve...
During a project, a change request can often be met with dread. But the fact is, they are a reality in the business world and often, change requests are submitted for legitimate reasons. In our...
In every company, there are those employees whose jobs mainly involve acquiring and using information in a creative way. Peter Drucker referred to these individuals as knowledge workers in his 1959 book, Landmarks of Tomorrow....