Traditionally, lean business processes were centered in the manufacturing sector as a means of controlling cost. This ensures that the production process or it’s costs don’t have an impact on the forecasted bottom line. But there’s...

You would expect that in the most advanced and growth-centric organizations that each department would be humming along with carefully-calculated efficiency to the point of meticulous autonomy. You could paint a picture of booming Fortune...

Success is something that is not often easily defined in business because it can mean so many different things. Success to one organization is completely different from another, and often determined by measurable goals, metrics,...

It’s not uncommon for people to use workflow management and process management interchangeably. After all, there are some fundamental similarities between the two that makes it easy to confuse the terminology. In the grand scheme...

Hedge funds were already a fairly complex financial service organization and it has been that way for decades. This means there’s a strong need to improve compliance through process management in this sector. In the...

The healthcare industry is has one of the most complex infrastructures compared to other global industries. Consider all the moving parts and transfer of data (as well as patient care) across health systems starting with...

A well-lit desk, a decent PC, a stack of business cards, and a coffee mug with the company logo? While these tokens of esteem have value, it takes more to get the full value out...

The nature of business is changing. Competition and SaaS offerings are having a dramatic impact on insurance workflow in companies, as are the increasing agent demands. Carriers need to reconsider their concept of insurance workflow...

Today’s business world is characterized by disruption. Digital transformation is essential for any business that wants to stay relevant in today’s market, as the rapid changes in technology have gone beyond simply changing the pace...

Service design software enables you to boost output, elevate customer support, and much more. It’s all about content, right? This vintage wisdom of advertising seems to hold true now as much as ever. Furthermore, it...

A large part of overhead for many businesses revolves around customer acquisition and reducing customer churn. That includes marketing dollars, operational costs, software, payroll, process improvement, and more. That’s because your existing customers are worth...

Which do you think is the bigger risk after gaining a new account – losing the account because you don’t have any way of tracking new clients via client management software? Or because you onboarded...

Why is a best-of-breed workflow app for process management – the ultimate growth driver for your business? When it comes to software to help you run your business processes – we believe in the philosophy of “small...