The Importance Behind Having A Strong Infrastructure of Systems Companies and businesses throughout all industries have various systems, processes, or procedures in place. Throughout the operations of a business, there are lots of parties and...

If you’ve never heard of a customer journey map, you’re not alone. It’s a new topic in the business world, only having been introduced in 1999 as a tool to help improve customer experience. Marketing...

“Old BPM” is dying because it’s changing and being replaced by “modern BPM”. Here’s what’s causing this replacement: Users are now deciding to buy software by themselves In “old BPM,” it was IT that made...